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Returns and Exchange Policy

 Guidelines

• Returns and Exchanges must be made within 30 days of the purchase date
• Footwear cannot have been worn or show signs of wear
• Footwear shipped to us showing signs of wear will not be accepted

 Process

• Forward an email to us prior to shipping any Returns or Exchanges
• A return email will be sent with the necessary shipping information
• Footwear received will be inspected to verify usage and wear
• Footwear following the wear guideline will be accepted
• Footwear NOT following the wear guideline will be rejected
• Rejected footwear will be shipped back to the customer at their expense 
• The only cost for Returns will be the shipping expense.  No restocking expense

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Privacy Policy
We value you as a customer and we know how much privacy means to you.  We will inform you of our policies for collecting, using, securing, and sharing customer information the first time we do business with you and every year you are a customer.
We are committed to protect your online privacy when visiting our website.  We do not collect or keep any personal information online from you unless you volunteer it and you are 18 or older.  Please review the information below to familiarize yourself with our policies on web site privacy.  Please remember that by using this site you agree to the transfer, collection, processing and use of data by this site.

We want you to know that we take your privacy seriously. 

Our privacy principles include:
·          We do not sell customer information
·          We do not allow those who are doing business on our behalf to use our customer information for their own marketing purposes
·          We contractually require any person or organization providing products or services on our behalf to protect customer information
·          We afford prospective and former customers with the same protections as existing customers with respect to the use of personal information
Information we may collect
We collect and use information we need to conduct our business, to advise you of our products and services, and to provide you with customer service.  We may collect and maintain several types of customer information needed for these purposes, such as those below:
·          Personal information that is voluntarily provided, for instance signing a guestbook, registering for contests, downloads or free demos, completing our online customer surveys or purchasing products.
·          From your transactions with us, such as your address and telephone number
How we use information about you:
Broadly speaking, we use personal information for purposes of administering and expanding our business activities, providing customer service and making available other products and services to our customers and prospective customers.  Occasionally, we may also use the information we collect to notify you about important changes to our Web site, new services and special offers we think you will find valuable.  You may notify us at any time if you do not wish to receive these offers..
Cookies
A “cookie” is a small file that we save on your computer’s hard drive which contains non-personal information.  Our cookies help to give you faster access to pages you have already visited; they allow you to personalize your pages and us to customize our offerings; and the help you to participate in some activities or events on our site.  Cookies keep track of items in your shopping cart and wish list.
Your choice to share information
We do not sell customer information.  We do not allow those who are doing business on our behalf to use our customer information for their own marketing purposes.  The choice this Notice applies only to the sharing of information within our company.
Your choice is important to us
As our customer, you have received a Notice of Privacy Policy that gave you the option to decide if you want certain information about you to be shared.
What information we may share
We may share information provided to us, from you.  We may also verify information provided by you.  This sharing may take place unless you have told us not to share this information..
Why we share
We may share information about you:
·          To enhance our service to you
·          To measure your interest in our products or services
·          To improve existing products and develop new ones
·          To monitor customer trends
Who we share with
We may share information within our company
We protect customer information
In order to ensure the safety of customer information, we continually:
·          Maintain physical, electronic, and procedural safeguards
·          Review our policies and practices
·          Monitor our computer networks
·          Test the strength of our security